BASKING RIDGE, N.J., Jan. XX /Xinhua-PRNewswire-AsiaNet/ –
Ad Campaign’s "Someday is Today" Theme Highlights Focus on Customer
Care, Backed By Advanced Networks and Next-Generation Services
Verizon Business, the new provider of advanced communications and
information technology (IT) solutions to large businesses and government, today
officially opened for business at its offices in more than 75 countries around
the world. It unveiled a robust line of integrated services — including new
integrated wireless and wired network access offerings — and a targeted
advertising campaign to introduce and establish the Verizon Business brand in
the business marketplace.
Created by the merger of Verizon Communications and MCI, Verizon Business
enters the market with an unwavering commitment to customer care, an unmatched
set of global network assets, and a broad product portfolio enabling it to
offer some of the highest standards of service quality, value and technological
innovation in the industry. Verizon Business currently serves 94 percent of
the Fortune 500 largest companies, is the leading communications provider for
the federal government and also provides services to some of the nation’s
largest states, including California and New York.
"The launch of Verizon Business is a game-changing event in the business
communications marketplace," said John Killian, president of Verizon Business.
"While our unparalleled network assets and next-generation products help
customers transform the way they do business, our customer-first philosophy
will redefine the service delivery model for our industry. At Verizon
Business, innovation is not limited to the products we sell — it is also
applied to enhance the standards of performance excellence that we deliver to
the customers we serve."
Integrated Next-Generation Solutions
The new Verizon Business product suite combines the capabilities of the
former Verizon Enterprise Solutions Group and MCI to offer a comprehensive
portfolio of advanced end-to-end communications and IT solutions to satisfy the
needs of our customers. Verizon Business will use its global reach, local
density and unsurpassed combination of wireless and wireline capabilities to be
a single-source provider of complete local-to-global IP networking, managed
services, security, IT services, mobility and business continuity solutions,
and more.
The new integrated wireless and wired network access offerings in the U.S.,
announced by Verizon Business today, are designed to enable workforce mobility
and maintain uninterrupted business operations. The new offerings demonstrate
the benefits of the merger by combining the power of Verizon Wireless,
America’s most reliable network with the Verizon Business global IP network.
"Together with our customers, we are leading the IP transformation and
changing the way business is done with new efficiencies and capabilities," said
Killian. "Our extensive broadband footprint — combined with award-winning IP
solutions, such as VoIP and Managed Services — immediately set us apart from
the competition."
Verizon Business backs its service quality and customer support across its
product portfolio with competitive service level commitments and provides
customers with some of the highest performance and reliability levels available
today. Throughout 2006, Verizon Business will introduce a continuing series of
new products and services to help customers enhance their business practices
and advance their competitive edge.
The new Verizon Business portfolio includes:
— Data and IP Networking Solutions — Companies can take advantage of
the breath and depth of Verizon Business’ local-to-global private
networking capabilities, including a broad range of Internet access
services, world class Private IP, an MPLS-based global networking
solution, one of the broadest and deepest Ethernet footprints,
optical network solutions and traditional data services such as
frame relay, ATM and private line.
— Managed Services — Verizon Business’ expertise managing large
customer WAN and LAN network environments protected by its
"cloud-to-core" security solutions constitute an award-winning
solution suite, featuring the company’s IMPACT network management
system and Finium security platform.
— Advanced Voice Applications - Verizon Business is taking voice to
the next level with a wide range of groundbreaking VoIP solutions
and Contact Center Services, featuring speech recognition and
Web-based offerings, and advanced collaboration solutions
through its premier Conferencing services.
— IT Services — Helping customers meet a wide range of requirements
from simple collocation to full IT applications management, Verizon
IT Services allow customers to focus on their core business while
trusting their data to a secure, stable and reliable technology
infrastructure. Verizon Business offers a comprehensive range of
integrated IT solutions enabling enterprise applications to be
hosted either at a customer’s location, in the Verizon Business
network or within a data center.
— Customer Premises Equipment (CPE) — From network-based services to
CPE solutions, Verizon Business is a leader offering a full range of
tailored solutions to meet individual customer location
requirements.
— All-Distance Voice Services — Through its local network depth and
global network reach, Verizon Business is able to benefit customers
with all-distance services that begin andend on a single-source
provider’s world-class network.
‘High-Tech, Human-Touch’ Customer Approach
Verizon Business’ new print, broadcast and online advertising campaign, is
targeted for business and government market audiences and highlights the
"High-Tech, Human-Touch" approach to business service delivery adopted by
Verizon Business. Through its local sales and service branch system, Verizon
Business’ expert global sales and service force is dedicated to harnessing the
power of communications and information technology for their customers, while
partnering with them to deliver responsive, personalized service and support.
In addition, the online Verizon Business Customer Center portal gives customers
the flexibility to determine the level of account and service management —
including network monitoring and configuration, service ordering, trouble
ticketing, and online billing and payment — they wish to handle themselves.
"Our unique branch sales office structure places Verizon Business account
teams closer to our customers," said Killian. "Similarly, the Verizon Business
Customer Center portal puts online service and account management tools at our
customer’s fingertips. From at-your-side support to online self-service and
all points in between, our objective is to deliver an unmatched customer
experience, geared to a customer’s personal preferences. This will be a major
element of the Verizon Business difference."
This proven formula for success already defines Verizon Business as a
market leader in key industry segments including financial services, retail,
manufacturing, healthcare, federal, state and local government and education.
Verizon Business’ Fortune 500 customers include Boeing, CSX, and McDonald’s
among others. The company manages some of the world’s most complex and
sophisticated networks with some of the highest performance commitments
available today for customers including NASDAQ and the Federal Aviation
Administration. As the leading communications provider for the federal
government, Verizon Business serves the U.S. Postal Service and U.S. Department
of Defense through its FTS2001 agreement with the U.S. General Services
Administration.
Verizon Business, a unit of Verizon Communications (NYSE: VZ), is a leading
provider of advanced communications and information technology (IT) solutions
to large business and government customers worldwide. Combining unsurpassed
global network reach with advanced technology and professional service
capabilities, Verizon Business delivers innovative and seamless business
solutions to customers around the world. For more information, visit
www.verizonbusiness.com .
EDITOR’S NOTE: Verizon Business will host a Web conference for news media
today at 1:00 p.m.Eastern/10:00 a.m. Pacific. To register for the event,
please contact Melissa Chadwick at 703-390-1539.
The release has been issued through Verizon Business in the US.
VERIZON’S ONLINE NEWS CENTER: Verizon news releases, executive speeches and
biographies, media contacts, high quality video and images, and other
information are available at Verizon’s News Center on the World Wide Web at
www.verizon.com/news To receive news releases by e-mail, visit the News Center
and register for customized automatic delivery of Verizon news releases.
Media contacts:
Peter Lucht
Tel: +1-617-960-1159
Email: peter.lucht@verizon.com
Debbie Lewis
Tel: +1-610-257-7974
Email: debbie.lewis@verizon.com
SOURCE: Verizon Business
January 27, 2006
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