Category: Uncategorized
— asia pr news @ 6:35 pm — 
July 28, 2006TOKYO, July 28/MediaNet International-AsiaNet/ –
-To Improve Productivity of Infrastructure and Increase Security for Business
Diversification-
ACOM CO., LTD., a leading Japanese consumer finance company and IBM Japan,
Ltd. (NYSE:IBM) today announced that ACOM will take advantage of IBM Japan’s
Business Transformation Outsourcing (BTO) services to increase the efficiency
of its sales administration and support business growth in its loan and credit
businesses. ACOM expects this collaboration will help improve the productivity
of its sales administration by about 15 percent.
The value of the ten-year BTO contract, which will start in August this
year, is approximately 13 billion yen (approx $US112M). IBM Japan has also
acquired a five percent share in AB PARTNER CO. LTD., an ACOM subsidiary that
provides sales administration services to ACOM and other financial
institutions.
ACOM is focused on building its loan, credit card and installment sales
finance business, as well as its loan guarantee business, in which the company
undertakes, credit examinations for regional banks and other financial
institutions on a contract basis. To continue to expand its loan guarantee
business, ACOM needed to increase the man-hours and financial resources
necessary to manage and store documents. To allow for this expansion and to
manage its own contract documents more efficiently, ACOM has outsourced these
services to IBM Japan through a BTO arrangement.
Over the last four months personnel from ACOM and consultants from IBM have
worked together to examine ACOM’s document management processes and establish
how they could be transformed into a more efficient operation. The two
companies defined processes that would enable: the computerization of some 34
million pages which had previously been managed in a paper format, the
efficient storage of these documents, and a swift response to inquiries from
the front office network. These new processes are based on IBM Japan’s
document imaging system, which IBM Japan uses to manage its own contract
documents. This system excels in controlling access to imaged data and data
inquiry logs, providing a high level of security for administrative work.
A document management center at Kasai, Tokyo, which is run by the two
companies, is connected via high-speed networks to ACOM’s nationwide sales
front offices which include manned outlets, service centers, and counseling
centers for customers. This allows sales representatives to electronically
access imaged loan contracts and related documents, achieving greater
efficiency. The efficiency of approximately 10,000 operations a month will be
improved.
Going forward, the two companies will also work together to improve
processes that support ACOM’s consumer finance business and loan guarantee
business for financial institutions.
About ACOM
For more information, visit http://www.acom.co.jp/ir/english/index.html
About IBM
For more information, visit http://www.ibm.com
-ends-
FOR MORE INFORMATION PLEASE CONTACT:
Caroline Lisle
Ph: 61 408 224484
carlisle @au1.ibm.com
Source: IBM
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